English phrases you need to know before you call a customer from abroad

A healthy situation for any business is diversification. This applies to business, customers and also markets. However, before you decide to call your first potential customer from abroad you need to know 9 key words and phrases that will help you make contacts, negotiate terms and build relationships with foreign partners.

  1. Negotiation – The ability to negotiate is the foundation of any business. Knowing the vocabulary related to contract terms, pricing or schedules is essential.
  2. Deadline – Every project has a timeline. It’s crucial to have a good understanding and management of deadlines, and to be able to articulate your expectations for completion time.
  3. Agreement – This is the word you will use when you reach a common consensus. Agreements are the foundation of any collaboration, and knowing this word is a step toward success.
  4. Stakeholders – Understanding who has an impact on a project or company is key to building strategy and managing projects.
  5. Deliverables – This is the end result to be delivered by the project. Clarifying expectations and deliverables is key to any collaboration.
  6. Budget – Every project has limited resources, so budget control and planning is a key business skill.
  7. Proposal (Offer) – In many business situations you will need to make proposals or offers. Clearly and comprehensively communicating the value of the offer can determine success.
  8. Follow-up – Continuing contact after a meeting or negotiation is key to building a long-term relationship.
  9. Terms and Conditions – Understanding the terms of the relationship and the rules that govern contracts is key in negotiations and contracts.

Knowing these few key words and phrases is just the beginning, but mastering them can significantly improve the quality of your communication in an international environment. Remember that language is not only a tool for communicating, but also a way to build relationships and gain trust.

If you want to advance your career and make fruitful business contacts around the world, learning business English is an investment that will bring tangible benefits. It’s a skill that opens the door to new opportunities – from negotiating with foreign partners to leading international projects.

Don’t wait! Start working on your English today to stay one step ahead of the competition and better navigate the global business world. Our company offers specialized courses that will help you master the necessary vocabulary, as well as gain confidence in everyday business conversations.

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Consultations are dedicated sessions during which participants can receive individual support and feedback from experienced native speakers. During these meetings, our experts prepare participants for meetings with key clients or help develop a negotiation strategy. As part of the consultation, you can also prepare a presentation for an important meeting or consult on the linguistic correctness of the offer.

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Industry specific English courses are dedicated study programs focused on providing specialized language skills in a specific industry. This type of course not only develops general language skills, but also focuses on industry-specific vocabulary, phrases and situations. Thanks to this, participants gain not only fluency in English, but also the ability to communicate effectively in an industry context, which is crucial in a professional environment.

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Conversational English is a form of language learning that focuses mainly on developing the ability to communicate freely in English. In the conversation course, participants practice practical language skills through authentic dialogues and communication situations. The main goal is to increase self-confidence in using the language in various contexts, which enables fluent and effective communication in real business situations.

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